Poor product or service quality, assignment help

  

1)
Describe three recent situations in which you were
directly affected by poor product or service quality. What might have been the
cause and how might statistical quality control help eliminate these
situations?
2)
Forecasting
Successful organizations are also those who are able
to make relatively accurate forecasts about the future needs (inventory,
facilities, capacity, manufacturing, manpower) for the products produced or the
services delivered.
Forecasting is an uncertain science since it calls for
predictions but current theoretical and mathematical models (quantitative and
qualitative) make it possible for organizations to predict with an acceptable
margin of error. Think about it this way; without forecasting organizations
would always be responding rather than acting.
Select
one industry from the list below: Bank, restaurant, health
clinic/hospital, airline, or university. What
specific variables would be needed by that organization in order to
forecast? Be sure you explain why you selected each variable and why it is
important to forecasting. Which
variables are used for short-range forecasting, long-range forecasting, or
for both. Make sure you support your selections.

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